The article addresses the most important issues of the mass service theory (queuing theory) useful for organization of municipal waste transfer stations. In modern waste management transfer stations (temporary waste deposition sites) are a most important issue, since they influence the way of waste transport to further distances and at lower costs. All elements composing the transfer station are interrelated by a technological process. The work aims highlight a potential utilization of queuing theory as a tool make more efficient the work at a transfer station. Examples of queues which happen at transfer stations were analyzed to illustrate the problem. Hypothetical data were used for computations. The article presents also the most important terms connected with transfer stations and an outline of queuing theory in its queuing theory in its aspect serviceable in the organization of work at municipal waste transfer stations. The input data assumed for the project, comprised mainly the waste quantity produced in the subsequent years of the transfer station operation (15-20 years), mean generated wastes (kg per person per day), the area serviced by the station (the number of inhabitants), mean rate of waste generation (tone per day) and also data pertaining to the current operation ...